I really liked this book but I think it helps if you're already familiar with the Gallup Q12 Employee Engagement survey. If you aren't familiar with it then this book probably won't be as meaningful though you could still understand the concepts and apply them. I'm actually not a manager but did feel like I gained a lot of insight into the survey from this book. I felt that some of the chapters didn't seem to flow that well, like they would jump from one example to another then go back to the first one without there really being a good connection between it all. However, I did find the examples and stories interesting especially because they were from various industries and fields that I am not too familiar with. I think managers and leaders can definitely learn a lot from this book regarding employee engagement and if your company has taken the Q12 Engagement survey then I would definitely recommend this book to give you more insight and ideas into how to create a more engaged population of employees.