Highly recommend this book to everyone. You know that sense of knowing something but it only comes to you after you've had it blatantly pointed out and demonstrated? This book is a lot like that for me. 

What's so amazing is how the author (Ury) takes examples from his time mediating high-stakes (worldwide catastrophes in the balance) situations with unbelievable leadership egos and power struggles, and those as relatable to the average person such as disputes after the death of a family member, to demonstrate the effectiveness of the basic principles he has developed. 

People who are used to objective training or outsider perspective taking, so much of this is going to resonate with you. For others who are high passion, in the moment types, this is an excellent book to learn how to take the necessary step back during conflict.

(Audiobook version is fantastic)