Unfortunately I had to read this one quickly to get back to the library on time! I definitely will purchase this to refer back to in the future. This is a book worth spending plenty of time with if you're someone in academia or someone who is interested in how organisations can weaponise the very systems 'designed' to protect.

This was an incredible book that gave voice to so many important stories in a very clear, yet lyrical way. Lots of helpful insight about structure and organisations in a sociological/political sense, but plenty of heartbreaking personal testimony to bring the points home. Throughout the book, Ahmed and their collaborators noted plenty of helpful strategies for managing the personal and collective toll that complaining can bring. The final two chapters about complaint collectives were particularly poignant. I don't think a more beautiful and helpful book could be written about this subject matter. I always love Ahmed's writing and this was no exception.