i must admit i had reasonably low expectations, figuring a few buzzwords and a light treatment of said topic to listen to while i run, walk or bike. i now must admit my expectations were exceeded; i now want to order a copy of the hardcopy book so i can write in it, take a few notes and apply some of his homespun wisdom about leading informal communities (tribes) to what i do in my job...For those in a position to lead such 'tribes' this is a good read.