MOF, a pocket guide: IT service operations management by Pete Quagliariello, Dave Pultorak, Microsoft Corporation, Rolf Akker

MOF, a pocket guide: IT service operations management

Pete Quagliariello, Dave Pultorak, Microsoft Corporation, Rolf Akker

122 pages • first pub 2005 (editions)

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Description

This pocket guide is intended as a practical reference guide for IT professionals studying or implementing the Microsoft Operations Framework (MOF). It introduces the core components of MOF process model, MOF team model and MOF risk model. It is b...

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