Excelling at Customer Service: A Practical Guide by Sorin Dumitrascu

Excelling at Customer Service: A Practical Guide

Sorin Dumitrascu

724 pages missing pub info (editions)

nonfiction business economics informative medium-paced
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As the saying goes, "You can't create the house before you build the foundation." That's why the first course in this customer service series focuses on building the foundation of excellent service. The goals are to: Explore the basic concept of c...

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