Successful Customer Relation Marketing: New Thinking, New Strategies, New Tools, for Getting Closer to Your Customers by Merlin Stone
Successful Customer Relation Marketing: New Thinking, New Strategies, New Tools, for Getting Closer to Your Customers

Merlin Stone

Successful Customer Relation Marketing: New Thinking, New Strategies, New Tools, for Getting Closer to Your Customers

Merlin Stone with Bryan Foss

448 pages first pub 2001 (editions)

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