Scan barcode
204 pages • missing pub info (editions)
ISBN/UID: 9781409454137
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 20 May 2013
Description
As a product of its time, the call centre utilises new developments in telecommunications and information technology to offer cost-efficient delivery systems for customer care. Efficiency, productivity and flexibility are all embodiments of neolib...
Community Reviews
Content Warnings
204 pages • missing pub info (editions)
ISBN/UID: 9781409454137
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 20 May 2013
Description
As a product of its time, the call centre utilises new developments in telecommunications and information technology to offer cost-efficient delivery systems for customer care. Efficiency, productivity and flexibility are all embodiments of neolib...