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111 pages • first pub 2005 (editions)
ISBN/UID: 9780963626882
Format: Paperback
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Loyal for Life - is an easy to read how to take unhappy customers from hell to heaven in 60 seconds or less. Every company - no matter how excellent their products or employees - occasionally makes a mistake. How those companies and their employee...
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111 pages • first pub 2005 (editions)
ISBN/UID: 9780963626882
Format: Paperback
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Loyal for Life - is an easy to read how to take unhappy customers from hell to heaven in 60 seconds or less. Every company - no matter how excellent their products or employees - occasionally makes a mistake. How those companies and their employee...