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208 pages • first pub 2000 (editions)
ISBN/UID: None
Format: Paperback
Language: English
Publisher: Not specified
Publication date: Not specified
Description
"The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization.The diagnosis: workplace negativity.The cur...
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208 pages • first pub 2000 (editions)
ISBN/UID: None
Format: Paperback
Language: English
Publisher: Not specified
Publication date: Not specified
Description
"The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization.The diagnosis: workplace negativity.The cur...