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240 pages • missing pub info (editions)
ISBN/UID: 9780132179324
Format: Paperback
Language: English
Publisher: Pearson
Publication date: 06 August 2012
Description
This text focuses on CUSTOMER SERVICE topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Pr...
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240 pages • missing pub info (editions)
ISBN/UID: 9780132179324
Format: Paperback
Language: English
Publisher: Pearson
Publication date: 06 August 2012
Description
This text focuses on CUSTOMER SERVICE topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Pr...