Driving Loyalty: Turning Every Customer and Employee into a Raving Fan for Your Brand by Kirk Kazanjian

Driving Loyalty: Turning Every Customer and Employee into a Raving Fan for Your Brand

Kirk Kazanjian

257 pages first pub 2013 (editions)

nonfiction business informative medium-paced
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Description

In Driving Loyalty, you'll get an inside look at how Enterprise began operating these three distinct brands in a way that ultimately led to rising profitability and some of the highest customer and employee satisfaction scores in the industry. Yo...

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