Success at the Enquiry Desk: Successful Enquiry Answering - Every Time by Tim Owen

Success at the Enquiry Desk: Successful Enquiry Answering - Every Time

Tim Owen

114 pages missing pub info (editions)

informative medium-paced
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A desk-book designed to help the information professional become self-sufficient in answering enquiries, this title guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, val...

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