100 Practical Ways to Improve Customer Experience: Achieve End-To-End Customer Engagement in a Multichannel World by Martin Newman, Malcolm McDonald

100 Practical Ways to Improve Customer Experience: Achieve End-To-End Customer Engagement in a Multichannel World

Martin Newman, Malcolm McDonald

304 pages • first pub 2018 (editions)

informative medium-paced
Powered by AI (Beta)
Loading...

Description

FINALIST: Business Book Awards 2019 - Sales and Marketing Category Virtually all consumer-facing businesses talk about putting the customer first, but in reality, few deliver on this as effectively as they could. 100 Practical Ways to Improve Cust...

Read more

Community Reviews

Loading...

Content Warnings

Loading...